Conduct outbound calls to hospitals and clinics to complete brief surveys on after-hours and emergency response protocols.
Accurately document responses while following call scripts and maintaining professionalism.
Handle a high volume of calls and protect confidential information in a remote environment.
Five Star Solutions is a staffing and support company serving healthcare clients. They are currently hiring for this role with a focus on remote work and professional communication.
Making calls to potential members to identify needs and provide information about services.
Answering questions about Nadia Care and the membership journey.
Checking eligibility, registering members, and maintaining databases.
Nadia Care is a maternal health company reimagining maternity care to improve pregnancy, birth, and postpartum outcomes for underserved communities. They are a high-growth startup with values of empathy, collaboration, and resilience.
Manage the complete ticketing lifecycle using Sabre, including PNR creation, fare validation, ticket issuance, and processing exchanges, refunds, and voids.
Perform quality checks and monitor Sabre queues to ensure accurate and timely handling of time-sensitive booking tasks.
Collaborate with internal teams to coordinate urgent requests and contribute to process improvements for operational efficiency.
The partner company provides luxury travel services for high-value international clients. They operate with a global remote team and emphasize precision, performance, and continuous improvement.
Manage telephone number transfer requests and support number purchasing activities.
Communicate with customers and carriers to troubleshoot issues and ensure accurate processing.
Learn and apply telecom concepts while contributing to process improvements.
The company operates in the telecommunications industry, providing number portability and communication services. It is a fast-moving, technology-driven environment with a collaborative, multicultural workplace.
Respond promptly to customer inquiries via ticketing systems and written channels.
Guide customers through products, subscriptions, and order-related questions.
Build strong customer relationships through empathetic and solution-oriented support.
The company is a wellness-focused brand that provides products and services to customers. It operates as a remote-first startup with a young, collaborative team culture valuing ownership and continuous improvement.
Act as a first point of contact for clients across calls, email, and live chat, resolving queries promptly and accurately.
Serve as the dedicated support contact for high-net-worth clients, guiding them through onboarding from account opening to first investment.
Support clients in Arabic and English with clear, professional, and culturally attuned communication.
Wahed is a global fintech company on a mission to build an ethical, interest-free financial system. They have offices across the globe and are driven to empower people through finance.
Deliver exceptional member support via phone, chat, and email.
Educate members on their healthcare benefits and claims, helping them maximize their Garner benefit.
Handle complex and sensitive conversations with professionalism, empathy, and patience.
Garner Health is a healthcare technology company reimagining how healthcare works in the U.S. by partnering with employers to redesign benefits using data-driven insights. It is one of the fastest-growing healthcare technology companies in the country, building a team of mission-driven individuals focused on making a meaningful impact on healthcare at scale.
Review search queries with personalized results based on your activity history.
Evaluate suggested places, such as restaurants or locations, related to places you've previously visited.
Rate the relevance and usefulness of suggested places and follow project guidelines.
Welo Data provides AI services, including data annotation and evaluation for machine learning models. They operate with a freelance workforce and focus on quality and accuracy in digital experiences.
Handle inbound and outbound communications with healthcare providers and members via phone, email, chat, and portals.
Provide accurate and empathetic support by researching and resolving inquiries, reviewing claims, and verifying coverage.
Document all interactions in CRM systems and collaborate with internal teams to ensure efficient issue resolution.
Our partner is a healthcare services company focused on improving provider and member experiences. They offer a supportive culture with professional training and development opportunities for their remote team.
Review recorded DET sessions end-to-end, analyzing test taker behavior and verifying identity compliance.
Document infractions and make evidence-based validity decisions within expected timeframes.
Complete monthly calibration sets and attend remote meetings to ensure decision accuracy.
Duolingo develops the best education in the world and makes it universally available. The company has over half a billion learners globally and fosters a culture of experimentation, fact-based decisions, and collaboration.